VitalityHealth Business Update
Unveiling the next generation of health insurance, and what it means for you.
The next generation of health insurance
As a next generation insurer, we’re focused on providing your clients with market-leading value. While also helping you create a healthier and more engaged client base.We’re thrilled to share the changes we’re making to our health insurance in 2023:
Giving your clients the right cover
Supporting the everyday needs of your clients with our latest product enhancements
Cancer risk assessments for all
Available now
Your clients are now able to complete an online risk assessment for five of the most common cancers:
Breast
Bowel
Cervical
Prostate
Skin
The assessment will provide your client with a personalised view of their risk. We’re offering a discounted screening with Check4Cancer if they’re found to be medium to high risk.
Self-refer for skin analytics
Available in late 2023
Since 2015, our members have had access to Skin Analytics following a GP referral.
Later this year, your clients will be able to self-refer for this service through Care Hub.
This means we can give extra support to your clients. And, help to drive earlier diagnosis and improved client outcomes.
Later this year, your clients will be able to self-refer for this service through Care Hub.
This means we can give extra support to your clients. And, help to drive earlier diagnosis and improved client outcomes.
Easier access to physio with Ascenti Reach
Available now
Members will be able to get access to day-to-day physio support without talking to a GP, through the Ascenti Reach app. All members will have access to the app through Care Hub. .
Ascenti Reach includes:
Personalised exercise plans
Progress tracking
And the ability to chat to a team of physios
Ascenti Reach includes:
Explore our 2023 Claims Insights Report
With recent estimates suggesting that over nine million people in the UK will be living in poor health by 20401, innovation is needed more than ever.This year’s report highlights the most pressing trends currently impacting the PMI industry.
We've also included recommendations on how you - and your clients - can navigate the challenging healthcare environment.
1The Health Foundation, 2023
The fast, easy way to access care
Putting your clients in control of their care
Care Hub is a fully digital way for your clients to make a claim or manage an ongoing claim. It connects your clients to the treatment they need, in just a few clicks.
We’re excited to share two further enhancements to this journey:
Making it easier to work with us
We're striving to create a seamless digital experience that supports how you work
condition checker tool
We’ve already launched our Condition Checker Tool on Adviser Hub, so make sure you try it with your clients. How does the new tool work?
An automated approach to underwriting
Later this year, we’ll be delivering a fully automated underwriting journey through Adviser Hub.We’ve already launched our Condition Checker Tool on Adviser Hub, so make sure you try it with your clients. How does the new tool work?
- Enter your clients’ medical conditions into the tool
- Find out, instantly, if the condition will be covered, excluded or referred to underwriting
Personalised sales brochure
This new feature will empower you to select benefits that are specific to your clients’ needs. The brochure will include:
Potential savings through the Vitality Programme
Information about selected benefits
Both yours, and your clients’ details
A personalised way to meet your client's needs
From November 2023, you'll have the ability to create a personalised sales brochure for all personal healthcare plans. You'll find this tool integrated into our quote tool.This new feature will empower you to select benefits that are specific to your clients’ needs. The brochure will include: